Tool
Digital Readiness Assessment
Assess how ready your SME is for further digital improvement — across people, process, and systems.
Summary
Score 10 areas 0-5. Total of 30+ = strong base, 20-29 = partial, under 20 = foundation work needed before transformation projects.
Readiness score
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How to use
Have the owner and 1-2 senior team members score independently. Gaps between scores reveal blind spots. Discuss the 2-3 lowest areas first.
What "ready" looks like
- Leadership agrees on top 3 digital priorities for the year
- Budget exists — not just intent
- Team has basic skills; willingness to learn new tools
- Data is in systems that can be queried or exported
What "not ready" signals
- Heavy paper / spreadsheet reliance
- No documented processes
- "Everything goes through one person" risk
- Team actively resistant to new tools
Frequently asked questions
Low score — what first?
Fix the lowest 2 areas before starting any digital project. Foundation before features.
Next step
Keep exploring related resources to strengthen this area of the business.
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