Tool
Operations Efficiency Scorecard
Score your operations across core areas — process, people, tools, and data — for a quick health check.
Summary
Score 0-5 across 10 areas. A score below 3 flags an operations weakness; below 2 needs action within 30 days.
Operations score
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How to use
Score each area based on today, not aspiration. Re-score quarterly to see trend. Focus improvement effort on the 2-3 lowest scores, not all 10.
Interpretation
- 4.0+ — strong; focus on maintenance and documentation
- 3.0-3.9 — working but gaps; pick 2-3 improvements
- 2.0-2.9 — concerning; systemic operations work needed
- Under 2.0 — high risk; start fixing within the month
Frequently asked questions
Who should score this?
Owner + one ops-facing team member, scored independently, then compared. Gaps reveal blind spots.
Next step
Keep exploring related resources to strengthen this area of the business.
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